Transfer!

I went to DC for the last step in the fertility process and the transfer went great unfortunately that was the only thing that went great. Firstly we went to check in to the hotel and the girl told me that they needed a credit card for incidentals.I asked her why they needed that because there was a card on file to pay for everything (the agency takes care of the booking and paying). She agreed they do but they needed mine just in case. I asked if they were putting a hold on my card she said yes they were. When I asked her how much of a hold she said $50. So I said whatever just do it we wanted to get to our room. Well on their website they advertised a 24 convenience store type thing with sandwiches, snacks and refreshments. So on our way we decided not to stop anywhere and just get something there. That was a mistake they had five or so salads with no dressing, some chips, some cheese-its, and a few candy bars. There were no prices on anything and the girl at the counter was too busy mooning over some boys eating pizza in the lobby to help us out so we decided to go back to our room and order our own pizza. So the next day I had my husband check my bank account since I gave them my debit card and he told me the hotel had a pending charge of $297. That was not what was agreed upon so I was upset and contacted the surrogacy agency, she was appalled and assured me she would take care of it. After debating with the hotel they told her it was all taken care of. Well when I checked out the next morning I asked the front desk if the hold was taken off my card and it was all taken care of he said yes there was nothing charged to my card. I kept checking the bank account and it was still on there so I had my husband call them. The policy is once someone puts a pending charge it takes time for the funds to be released unless the hotel faxed them a release form I would not be able to access that money till Friday. They faxed the form and hopefully tomorrow it will all be fixed but it has been the biggest hassle ever. There is my rant and my advice is never stay at a Sheraton Hotel. I so hope that the transfer takes because after everything I had to go through to make this happen there better be a light at the end of the tunnel.